1. You can initiate a refund within 15 days for eligible products if you receive an incorrect, damaged, defective, or counterfeit product.
2. In case of a change of mind (with the seal in place), make sure to return or report immediately on delivery or in 24 hours for your exchange or return to be applicable.
3. When returning a product, make sure all tags, seals, and accessories are in place and the product is in its original packaging.
4. If you have created a password in the gadget you desire to return, kindly remove it; failure to it, your return will be inapplicable. 5. Returned items shall be accepted and refunds issued by Jambo Mall, for and on behalf of the seller.